Privacy Policy

Last updated: March 2026

1. Who We Are

Wholesale Wood UK is a trading name of The Luxury Wood Company Ltd (Company Number 07981034, VAT GB132708431). Our registered address is Manor Business Park, Darlton Rd, East Drayton, Nottinghamshire, DN22 0LG. We are the data controller for any personal information collected through this website.

2. Information We Collect

We may collect the following information when you contact us or use this website:

  • Name, company name, email address, and phone number (via our contact form)
  • Details of your enquiry or message
  • Technical data such as your IP address, browser type, and pages visited (via server logs)

3. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries and provide quotations
  • Process orders and manage our business relationship with you
  • Comply with legal and regulatory obligations
  • Improve our website and services

Our lawful basis for processing is legitimate interest (responding to trade enquiries) and, where applicable, performance of a contract.

4. Data Sharing

We do not sell or rent your personal data. We may share information with:

  • Our delivery partners (to fulfil orders)
  • Professional advisors (accountants, legal)
  • Law enforcement or regulatory bodies (where required by law)

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, typically no longer than 6 years after our last interaction (in line with tax and accounting requirements).

6. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Data portability
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at info@wholesalewood.co.uk or call 01777 32 20 20.

7. Cookies

This website does not use tracking cookies or third-party analytics. Essential cookies may be used for basic site functionality.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.